Last Updated: 12 September 2026
House of Ibhaan (“House of Ibhaan”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you may provide while using our website.
This Privacy Policy explains how information may be collected, used and protected when you visit or interact with:
1. About This Website
The House of Ibhaan website is primarily an informational and showcase website.
The Website is intended to provide information about our jewellery, collections, craftsmanship, services and brand.
The Website does not currently provide online purchasing, online checkout, online payment processing, user account registration or subscriptions.
2. Information We May Collect
Depending on how you interact with the Website, we may receive limited information such as:
Information You Voluntarily Provide
If you contact us through the Website, email, telephone, WhatsApp or another communication channel, you may choose to provide information such as:
- your name;
- telephone number;
- email address;
- information contained in your enquiry;
- preferences or requirements relating to jewellery or services; and
- any photographs, documents or other information that you voluntarily send to us.
You are not required to provide information simply to browse the informational portions of the Website.
Information Collected Automatically
When you visit a website, certain technical information may be automatically recorded by the website’s hosting provider, security systems or analytics services.
Depending on the services used on our Website, this may include:
- IP address;
- browser type;
- device or operating system information;
- pages visited;
- date and time of access;
- referring website;
- approximate geographic information derived from technical data; and
- other technical information required for website security, performance and administration.
We do not use this information to identify you personally unless reasonably necessary for security, legal compliance or another legitimate purpose.
3. Cookies
The Website may use cookies or similar technologies.
Cookies are small files or identifiers that may be stored on your device when you visit a website.
They may be used for purposes such as:
- enabling essential website functionality;
- improving website performance;
- understanding general website traffic and usage; and
- maintaining website security.
Where third-party analytics or similar services are used, those services may place or access their own cookies or similar technologies in accordance with their respective policies.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
4. How We Use Information
Information we receive may be used for purposes including:
- responding to enquiries;
- communicating with you about your enquiry;
- providing information about our jewellery, collections or services;
- understanding customer requirements;
- improving our Website and services;
- maintaining Website security and preventing misuse;
- diagnosing technical problems;
- complying with applicable legal or regulatory requirements; and
- protecting our legal rights and interests.
We will not use personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
5. No Online Payments
The Website does not currently collect or process credit card, debit card, bank account or other payment information through an online checkout.
Accordingly, we do not collect payment-card information merely because you visit or browse the Website.
If you subsequently enter into a separate transaction with House of Ibhaan, any information collected in connection with that transaction may be governed by additional terms or notices provided at that time.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
We may disclose information where reasonably necessary to:
- service providers who help us operate, host, maintain or secure the Website;
- technology, hosting, analytics or communication service providers;
- professional advisers where necessary;
- government authorities, regulators or law-enforcement agencies where required by law; or
- another party where disclosure is necessary to protect our rights, property, security or the safety of others.
Where third parties process personal information on our behalf, we seek to use appropriate service providers and reasonable safeguards.
7. Third-Party Links
Our Website may contain links to third-party websites and social-media platforms such as Instagram, Facebook, WhatsApp or other external services.
Once you leave our Website and access a third-party service, that service’s own privacy policy and terms apply.
House of Ibhaan does not control how third-party platforms collect, use or process information.
We recommend reviewing the privacy policies of such third-party services before providing them with personal information.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes and protecting our legal rights.
The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.
10. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- request information about personal data concerning you that we hold;
- request correction of inaccurate or incomplete information;
- request deletion of personal information where applicable;
- withdraw consent where processing is based on consent; and
- raise a complaint regarding the handling of your personal information.
To exercise an applicable right or raise a privacy concern, please contact us using the details provided below.
We may need to verify your identity before acting on certain requests.
11. Children’s Privacy
The Website is not specifically directed towards children.
We do not knowingly seek to collect personal information from children through the Website.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology or applicable laws.
Any revised Privacy Policy will be published on this page together with the updated “Last Updated” date.
We encourage visitors to review this page periodically.
13. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
House of Ibhaan
Mumbai, Maharashtra, India
Email: [email protected]
Phone: +91 98195 20574
We will endeavour to respond to legitimate privacy-related requests within a reasonable period.
14. Applicable Law
This Privacy Policy shall be governed by the applicable laws of India, including applicable data-protection and privacy laws and regulations.